Managed Data Services from Simpson Associates
We offer a range of Managed Services for data and performance management solutions to best support you.Get in touch
Discover endless possibilities with Managed Data Services from Simpson Associates
Realise your organisation’s potential and better understand your opportunities for growth with the help of our Data Managed Services team.
We understand the importance of choosing the best Managed Services provider for any organisation, and the role it plays in truly understanding your organisation’s challenges and opportunities. With a wide range of Managed Services for data and performance management solutions, our team is best equipped to help you unleash your potential.
Why Simpson Associates Managed Data Services?
We want to understand:
We resolve to understand your key challenges and needs, to enable us to provide a service that fits and evolves with your business.
More than a Managed Service:
We provide a partnership that is focused on minimising interruptions to your business, along with a strong emphasis on knowledge sharing.
A dedicated support consultant is assigned to you, and due to the structure of our business, the support team will have access to the delivery consultant when necessary.
We tailor the offering, to provide the right service to suit your needs and budget.
A variety of optional modules allows you to pick and choose.
SLA driven service:
A tiered set of SLAs aligned to each of the Managed Services gives you the assurance that you need.
What is a Managed Data Service?
To understand how we can best help you, it’s important to know what a Managed Service is. At a foundational level, Managed Services is the practice of outsourcing the responsibility of maintaining, and anticipating the need for a range of processes and functions in order to improve operations and reduce expenses. Simpson Associates offers a range of Managed Services for data and performance management solutions to help organisations:
- Who are struggling to scale their IT team, most importantly during critical periods
- Who are needing additional or more focused expertise and resource
- Minimise concern towards being able to fully restore systems in the event of hardware failure or other disadvantageous disasters
- Prevent issues from becoming incidents with improved and maintained proactive monitoring
- Who are time-poor and are struggling to keep on top of the perpetual evolution of the technology and application roadmap
- Who struggle to find and employ the right level of expertise.
Simpson Associates managed service offerings focus on the Microsoft suite of data analytics and management products, which include SQL Server, Azure SQL, Azure Synapse, Azure Data Factory, Power BI, Azure DevOps, and Azure IoT, as well as IBM Planning Analytics, Cognos EP and Cognos Analytics suites.
Our Managed Services will give you the peace of mind to focus on evolving your organisation. With the help of our free Customer Insight Workshop, you will only need to take what will best benefit your organisation. There are three different levels to our offering, with the ability to customise each with optional add-ons.
Provides a reactive managed service, allowing you to run your application day-to-day with the confidence that Simpson Associates are just a click or call away.
Delivers a fully managed application, with targeted proactive monitoring and capacity management to minimise service interruption.
Offers the highest level of management and support for business-critical applications, with performance monitoring and SLA’s that can be scalable to 24-7.
Supported technologies include:
With the flexibility of choice given to the customer, a dedicated Remote Database Administration (DBA) managed service for Microsoft SQL Server is also available to organisations that need it.
To begin your journey with Simpson Associates Managed Services, book your free Customer Insight Workshop session with one of our data and performance management solutions experts today.
“When a key member of my team left the organisation, Simpson Associates filled that skills gap with their ‘Essentials’ Managed Service offering. As well as providing an excellent support service at the right level for my needs, Simpson Associates have removed the headache of finding resource to fulfil a very specific role.”
Application Service Delivery Manager,
A Food Manufacturer